• Change Management Analyst | Phoenix AZ

    From Sasidhar Kaluri@21:1/5 to All on Wed Nov 17 07:54:07 2021
    Change Management Analyst
    Location – Phoenix, AZ
    Duration – 6 months +

    The Change Management Analyst must be able to..
    • Apply a structured methodology and lead change management activities with IT and Business user communities
    • Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
    • Support communication efforts
    • Support the design, development, delivery, and management of communications.
    • Assess the change impact
    • Conduct impact analyses, assess change readiness, and identify key stakeholders.
    • Support training efforts
    • Provide input, document requirements, and support the design and delivery of training programs.

    Additional responsibilities include:
    • Complete change management assessments
    • Identify, analyse, and prepare risk mitigation tactics
    • Identify and manage anticipated resistance
    • Consult and coach project teams
    • Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
    • Support and engage senior leaders
    • Coach managers and supervisors
    • Support organizational design and definition of roles and responsibilities
    • Coordinate efforts with other specialists
    • Integrate change management activities into project plan
    • Evaluate and ensure user readiness
    • Manage stakeholders
    • Track and report issues
    • Measure success metrics and monitor change progress
    • Support change management at the organizational level

    Skills and Qualifications:
    • Extensive experience in a fast-paced operations environment working within an ITIL framework with a solid understanding of Change Management principles
    • Strong analytical capabilities, highly organized and excellent relationship management skills
    • Energetic and proactive with a can-do attitude
    • Experience of ITSM toolsets,
    • Proven ability to engage and partner with senior stakeholders across any number of business functions
    • It would be highly advantageous to have an experience of hi-tech industries enterprise data office modernization and its change management


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