For 4 years or so, I have had this 9-years-old or less Acer laptop
running windows 10 (but I also included the win11 ng).

The hdd had failed so my installation is totally new.

I've noticed, or it has changed????, and now several video anomalies
exist.

Once in a while on a web browser, one color is missing, even though the
same color appears elsewhere. How can that be?

On google maps, if one has a location in the section at the left, under Reviews, all 5 stars are always filled in with black. To see the actual
stars, I have to go to the other computer.

When filling out a web survey or personal settings for a bank etc., I
click on a circle and often there is no change.

I think I read here that this is the driver, right?

But is it the Display adapter or the Monitor driver? Or both?

Or video controller?

If I had gone no further, how would I know which of these 3 I should
pursue?


Right now Display adapter has over 160 driver files listed in Device
Manager. That seems strange!

The currently installed Monitor driver is called Generic PnP Monitor.
VGA driver 10.0.19041.4355, 6/21/2006 on Intel(R) HD Graphics 5500 monitor.sys

I can't find a video controller in Device Manager! Under Sound, video,
and game controllers there are 3 items, all about audio.
When I try to update driver, it says it has the best driver now.
Generic PnP monitor.

Is that for sure? It's the best? Yet it mentions Windows update and
the device manufacturer's website.

So I go to acer.com. I thought I did this when I first installed
windows.

The only thing video related is Video Driver. And I find one for Intel
and one for Nvidia, but since Device Manager had said "6/21/2006 on
Intel(R) HD Graphics 5500" that means for certain I want the Intel one,
right? The instructions don't even hint how to choose.

I dl the Intel version and extract the files which are from 2015,

It has instructions that end with clicking on "igdlh.INF" They really
mean igdlh64.INF, right?
It's in the Graphics subdirectory of these new driver files. It's
the only .inf file.



Extra stuff:
The readme.txt says in part, "Your computer is configured to run the
WinSAT* test, which determines whether the computer can support the
Windows Aero* desktop theme. The test will run after this driver is
installed and the computer is restarted. If your computer can support
it, the Windows Aero desktop theme will automatically be enabled.

This test will take approximately 10 seconds."

"The Windows Aero desktop theme will automatically be enabled." The
nerve of them!!!! But the other readme file says this can be deselected
during installation. Okay.

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

On 10/25/24 03:52 PM, micky wrote:

For 4 years or so, I have had this 9-years-old or less Acer laptop
running windows 10 (but I also included the win11 ng).

The hdd had failed so my installation is totally new.

I've noticed, or it has changed????, and now several video anomalies
exist.

Once in a while on a web browser, one color is missing, even though the
same color appears elsewhere. How can that be?

On google maps, if one has a location in the section at the left, under Reviews, all 5 stars are always filled in with black. To see the actual stars, I have to go to the other computer.

When filling out a web survey or personal settings for a bank etc., I
click on a circle and often there is no change.

I think I read here that this is the driver, right?

But is it the Display adapter or the Monitor driver? Or both?

Or video controller?

If I had gone no further, how would I know which of these 3 I should
pursue?

Right now Display adapter has over 160 driver files listed in Device
Manager. That seems strange!

The currently installed Monitor driver is called Generic PnP Monitor.
VGA driver 10.0.19041.4355, 6/21/2006 on Intel(R) HD Graphics 5500 monitor.sys

I can't find a video controller in Device Manager! Under Sound, video,
and game controllers there are 3 items, all about audio.
When I try to update driver, it says it has the best driver now.
Generic PnP monitor.

Is that for sure? It's the best? Yet it mentions Windows update and
the device manufacturer's website.

So I go to acer.com. I thought I did this when I first installed
windows.

The only thing video related is Video Driver. And I find one for Intel
and one for Nvidia, but since Device Manager had said "6/21/2006 on
Intel(R) HD Graphics 5500" that means for certain I want the Intel one, right? The instructions don't even hint how to choose.

I dl the Intel version and extract the files which are from 2015,

It has instructions that end with clicking on "igdlh.INF" They really
mean igdlh64.INF, right?
It's in the Graphics subdirectory of these new driver files. It's
the only .inf file.

Extra stuff:
The readme.txt says in part, "Your computer is configured to run the
WinSAT* test, which determines whether the computer can support the
Windows Aero* desktop theme. The test will run after this driver is
installed and the computer is restarted. If your computer can support
it, the Windows Aero desktop theme will automatically be enabled.

This test will take approximately 10 seconds."

"The Windows Aero desktop theme will automatically be enabled." The
nerve of them!!!! But the other readme file says this can be deselected during installation. Okay.

I normally try Intel's web page for Intel drivers.
I guess you lost any documentation from Acer or any driver discs etc?
Those are gold to me!

No idea, one of the fun parts of a new system.

--
Linux Mint 22, Cinnamon 6.2.9, Kernel 6.8.0-47-generic
Al

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

In alt.comp.os.windows-10, on Fri, 25 Oct 2024 18:02:58 -0400, "Alan K." <alan@invalid.com> wrote:

I normally try Intel's web page for Intel drivers.

I will look there.

I guess you lost any documentation from Acer or any driver discs etc?

got the laptop free from a friend.

Those are gold to me!

No idea, one of the fun parts of a new system.

--
Linux Mint 22, Cinnamon 6.2.9, Kernel 6.8.0-47-generic
Al

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)