• Printer icon in system tray

    From Alan Holbrook@21:1/5 to All on Fri Mar 29 13:45:47 2024
    I have a printer icon in my system tray. When I hover over it, it says
    there is 1 document pending for user. When I bring up the dialog by
    clicking on the icon, I try to cancel the documeny either by clicking on 'printer-->cancel all documents' or 'document--> cancel'. The status in
    the dialog says it's canceling but nothing happens and the printer icon
    remains in the sytem tray. Any idea of why this is happening?

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  • From knuttle@21:1/5 to Alan Holbrook on Fri Mar 29 11:30:16 2024
    On 03/29/2024 9:45 AM, Alan Holbrook wrote:
    I have a printer icon in my system tray. When I hover over it, it says
    there is 1 document pending for user. When I bring up the dialog by
    clicking on the icon, I try to cancel the documeny either by clicking on 'printer-->cancel all documents' or 'document--> cancel'. The status in
    the dialog says it's canceling but nothing happens and the printer icon remains in the sytem tray. Any idea of why this is happening?
    it may be that the printer has to be attached for it to be cancelled.
    ie it is in the printer, and the computer has not been told else otherwise.

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  • From Ed Cryer@21:1/5 to knuttle on Fri Mar 29 20:20:05 2024
    knuttle wrote:
    it may be that the printer has to be attached for it to be cancelled. ie
    it is in the printer, and the computer has not been told else otherwise.

    It sounds like an HP printer to me. I've seen this behaviour before,
    your suggestion has been the solution.

    May I take this moment to have a rant against insufficient testing?
    Things like that require breadth of outlook in the programmer; not just
    an appreciation of the immediate environment, but an ability to walk
    around it and employ reason and foresight to forestall the likely user problems.
    This ability seems to me to be coming rarer and rarer with the current generation. OK, so you find and angel now and again; someone who
    displays all the optimal qualities and abilities, but they are an
    exception to the norm. Dull wits are the norm.

    Dull wits are especially observable in the receptionists of the NHS
    telephone service. They are used to keep the public at bay. Some poor
    sap gets given the job of phone-answering, while all the sick people
    phone in and ask for help; but she hums and ahs, and displays the
    cerebral abilities of a microbe. And the callers just give up and ring off.
    And when I turn up at the dentists office or GP surgery, the bird-brain
    in reception has two other women beside her who are bright and normal.
    So why is the dim spark answering phones? Because that allows the two
    others to sit and chat together, occasionally answering some doctor's
    call from their workplace.

    Dull-witted receptionists can even employ the telephone-answering
    service which progresses through "you are no 5 in the queue, you are no
    4 in the queue..... down to no 1; when you hear a click followed by "you
    are no 5 in the queue" ....
    Poor stressed-out NHS employees! Having to abuse technology to keep the
    sick people at bay!

    Ed

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  • From Alan Holbrook@21:1/5 to Ed Cryer on Sat Mar 30 09:24:02 2024
    Ed Cryer <ed@somewhere.in.the.uk> wrote in
    news:uu77q6$gb4i$1@dont-email.me:


    May I take this moment to have a rant against insufficient testing?
    Things like that require breadth of outlook in the programmer; not
    just an appreciation of the immediate environment, but an ability to
    walk around it and employ reason and foresight to forestall the likely
    user problems.

    Ed, as a retired professional in the software development industry, may I congratulate you on your comment and heartely second it. I worked in both development and software support, and observed this deficiency regularly.
    Too often, software QA and QC is the punchline to a bad joke.

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  • From John C.@21:1/5 to Alan Holbrook on Sun Mar 31 10:50:20 2024
    Alan Holbrook wrote:
    I have a printer icon in my system tray. When I hover over it, it says
    there is 1 document pending for user. When I bring up the dialog by
    clicking on the icon, I try to cancel the documeny either by clicking on 'printer-->cancel all documents' or 'document--> cancel'. The status in
    the dialog says it's canceling but nothing happens and the printer icon remains in the sytem tray. Any idea of why this is happening?

    Go here:


    https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V39-II/s/SPT_B11B268201

    to get the right driver. Microsoft tries to include drivers for most
    stuff with the OS, but they can't cover everything.

    --
    John C.

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