Boris <
Boris@invalid.invalid> wrote in news:
XnsB0A5C238B326ABorisinvalidinvalid@135.181.20.170:
Windows 10 Home, 22H2
This Canon printer driver keeps failing to install. I don't need it,
and it's been failing since it first tried to install on August 8,
2023.
How can I stop it from continuing to try to install?
https://postimg.cc/grkf4Xjw
Thanks.
I gave up trying to solve this problem for a while, but came back to it yesterday. Here's what worked.
https://answers.microsoft.com/en-us/windows/forum/all/queued-canon- printer-update-fails-install-do-not/734f0e2b-6655-4944-b744-641e0894e755
I first tried the troubleshooter file (wushowhide.diagcab) found at the
link given in the above article. When run, this troubleshooter is
supposed to enable the user to show or hide troublesome updates that will
not install.
I selected Hide, expecting to see a list that would include the Canon
driver 2.70.2.12. The list included updates I'd never seen, and didn't
know were 'available' for installation, but it didn't include the Canon
driver 2.70.2.12. Here's the list:
https://postimg.cc/8FrSVWcR
I closed the troubleshooter, and moved on to the next suggestion in the article, which was to run "printui /s /t2" from an admin command prompt.
This brought up the Print Server Properties window:
https://postimg.cc/jWPJSMSv
This list showed "Canonn MG6500 series Printer". I had no recollection
of ever having this model, so I Removed it from the list (that's why it's
no longer shown on the list).
Going back to Windows Update, I pressed Retry, because the Canon
2.70.2.12 driver was still showing as failed. Windows Update came back
with "You're up to date", and the Canon driver was no longer shown.
Curious, I launched the troubleshooter again, and selected Show. There
was the Canon 2.70.2.12 driver:
https://postimg.cc/8FdWpZyD
Cool. An easy fix once found.
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