sticks wrote:
For some reason, I cannot get this to update or install. I have used
this before to update using the computers internet connection instead
of wireless.
[snip]
Don't understand. Does the wireless mechanism in some way not use the internet - does it come direct from the satellite?
On 8/3/2023 12:30 PM, Graham J wrote:
sticks wrote:
For some reason, I cannot get this to update or install. I have used
this before to update using the computers internet connection instead
of wireless.
[snip]
Don't understand. Does the wireless mechanism in some way not use the
internet - does it come direct from the satellite?
The GPS unit works by itself just fine. It is not the GPS function, but updating the devices file that's the problem. New maps, for example. It will connect to my wireless connection to do updates. Problem is this
is a motorcycle GPS and out in my garage. It's a ways from the router
and not a great connection. I have wired my internet out to my garage
and have used this before today to update the different GPS devices I
have using the wired connection to internet. It is the program TomTom MyDrive that doesn't work, won't update, or install again on the garage computer.
For some reason, I cannot get this to update or install. I have used
this before to update using the computers internet connection instead of wireless.
sticks wrote:
On 8/3/2023 12:30 PM, Graham J wrote:
sticks wrote:
For some reason, I cannot get this to update or install. I have
used this before to update using the computers internet connection
instead of wireless.
[snip]
Don't understand. Does the wireless mechanism in some way not use
the internet - does it come direct from the satellite?
The GPS unit works by itself just fine. It is not the GPS function,
but updating the devices file that's the problem. New maps, for
example. It will connect to my wireless connection to do updates.
Problem is this is a motorcycle GPS and out in my garage. It's a ways
from the router and not a great connection. I have wired my internet
out to my garage and have used this before today to update the
different GPS devices I have using the wired connection to internet.
It is the program TomTom MyDrive that doesn't work, won't update, or
install again on the garage computer.
So what is this garage computer? Does it use the wired connection?
If you put a wireless access point in the garage, connected to the wired ethernet, will the GPS unit on the motorcycle use the better WiFi signal
and update its maps properly?
sticks <wolverine01@charter.net> wrote:
For some reason, I cannot get this to update or install. I have used
this before to update using the computers internet connection instead
of wireless. Today, it said there was a mandatory update. Tried to
do it and it said it was unable to complete and would open the update
folder. This turned out to be the windows documents folder with
nothing related to TomTom in it. It has worked on this computer
before, so I uninstalled and reinstalled, even using
windows/setting/apps to do the uninstall.
So, it appears to install and then start up. It gets to showing the
outskirts of the window and then just sits there. Right clicking in
the taskbar on the program trying to open gives three options.
TemMDC, Pin to taksbar, and close window.
I tried excluding the folder in windows defender and also the process
listed in the starting shortcut. Which brings a possibly related
question. The only way I can get to the program is through this
shortcut that gets created at install. There is nothing listed under
the start menu. Seems odd to me. Any ideas on how to get past this
and get it working again?
https://mydrive.tomtom.com/
That's a web site. You don't need to update your web browser to get something new at their web site. I didn't bother playing with it, but noticed there is a Login to get to your account. Can you login okay?
Ah, you asked in a Windows 10 newsgroup, but there is a TomTom MyDrive
app for Android or iOS.
For example, you said only the shortcut works to load the TomTom MyDrive
app, but it's not listed in the Start menu. Well, if you were running Virtualbox
There is no download link for their MyDrive *Connect* program.
Apparently you have to log into an account with them before you can get
that program.
I've never used TomTom, because I thought you had to subscribe (pay) to
use their services. If so, is your TomTom account still active?
Did you yet contact their technical support to get help on installing whatever it is you installed on your Windows 10 computer?
https://help.tomtom.com/hc/en-us/articles/360015568919/
For some reason, I cannot get this to update or install. I have used
this before to update using the computers internet connection instead
of wireless. Today, it said there was a mandatory update. Tried to
do it and it said it was unable to complete and would open the update
folder. This turned out to be the windows documents folder with
nothing related to TomTom in it. It has worked on this computer
before, so I uninstalled and reinstalled, even using
windows/setting/apps to do the uninstall.
So, it appears to install and then start up. It gets to showing the outskirts of the window and then just sits there. Right clicking in
the taskbar on the program trying to open gives three options.
TemMDC, Pin to taksbar, and close window.
I tried excluding the folder in windows defender and also the process
listed in the starting shortcut. Which brings a possibly related
question. The only way I can get to the program is through this
shortcut that gets created at install. There is nothing listed under
the start menu. Seems odd to me. Any ideas on how to get past this
and get it working again?
On 8/3/2023 9:33 PM, VanguardLH wrote:
sticks <wolverine01@charter.net> wrote:
For some reason, I cannot get this to update or install. I have used
this before to update using the computers internet connection instead
of wireless. Today, it said there was a mandatory update. Tried to
do it and it said it was unable to complete and would open the update
folder. This turned out to be the windows documents folder with
nothing related to TomTom in it. It has worked on this computer
before, so I uninstalled and reinstalled, even using
windows/setting/apps to do the uninstall.
So, it appears to install and then start up. It gets to showing the
outskirts of the window and then just sits there. Right clicking in
the taskbar on the program trying to open gives three options.
TemMDC, Pin to taksbar, and close window.
I tried excluding the folder in windows defender and also the process
listed in the starting shortcut. Which brings a possibly related
question. The only way I can get to the program is through this
shortcut that gets created at install. There is nothing listed under
the start menu. Seems odd to me. Any ideas on how to get past this
and get it working again?
https://mydrive.tomtom.com/
That's a web site. You don't need to update your web browser to get
something new at their web site. I didn't bother playing with it, but
noticed there is a Login to get to your account. Can you login okay?
Yes, that's where you go to download MyDrive Connect. That is the
program I had installed and used in the past to update the GPS device
via the computer instead of wireless. Today the program said it had to
be updated before you could use it. That's where I'm stuck.
I just tried the program on my other computer in the house and it too
needed to be updated before use. I let it do so and it works just fine
after being updated. Something got screwed up on the install on this computer. Both are windows 10 systems.
One thing I recall that happened on this machine and not the one that
works was a box displaying progress on something I think it said was
visual basic related. It happened fast, and I'm not sure, but I think
it was visual basic 6. I'll try to see if I can work on reinstalling
that separately on the chance that got screwed up.
Uninstalling and reinstalling MyDrive Connect hasn't shown that same VB6 stuff since the first time I tried today, and is getting me nowhere.
---snip---
Ah, you asked in a Windows 10 newsgroup, but there is a TomTom MyDrive
app for Android or iOS.
---snip---
I do have their app on my Iphone, it works just as intended. I just
don't use it for doing the big updates on the device, or any updates for
that matter. It is fine for getting a quick route to the GPS device,
but that's about all I use it for.
For example, you said only the shortcut works to load the TomTom MyDrive
app, but it's not listed in the Start menu. Well, if you were running
Virtualbox
Not running a virtual box. And the computer it does work on does have a listing for TomTom and I can run it from there using the start menu. It
is odd that even when it did work before, I never had an entry for it in
the start menu programs list.
---snip---
There is no download link for their MyDrive *Connect* program.
Apparently you have to log into an account with them before you can get
that program.
That is correct. I use this often and sign in regularly as I plot
routes to take on the motorcycle. Like I say, it worked until today and
the update attempt.
I've never used TomTom, because I thought you had to subscribe (pay) to
use their services. If so, is your TomTom account still active?
You are correct I think that you do have to pay for their services if
you use your phone as the device. I think they give a trial, and then
you have to pay. I have no need to use my phone as I have purchased
their devices for both my 4 and 2 wheel rides. Once you have the
device, you use their site for additional stuff like route planning, favorites, voices, etc. That's all free.
Did you yet contact their technical support to get help on installing
whatever it is you installed on your Windows 10 computer?
https://help.tomtom.com/hc/en-us/articles/360015568919/
I've not contacted them on my problem, but have done a bit of searching.
Nothing much has come of it so far.
I guess initially I thought a few of the clues I had might get one of
our local gurus an idea of what has happened. I really have not
provided much helpful information, mostly because I don't have any.
This win 10 system works, the program did work before today, and now it
just don't. I'll look at the VB6 thing and see if that might be the
culprit. Please don't spend any more time on this. I just don't really
have enough information to be helpful. But thanks for trying anyway.
sticks
sticks <wolverine01@charter.net> wrote:
On 8/3/2023 9:33 PM, VanguardLH wrote:
sticks <wolverine01@charter.net> wrote:
For some reason, I cannot get this to update or install. I have used
this before to update using the computers internet connection instead
of wireless. Today, it said there was a mandatory update. Tried to
do it and it said it was unable to complete and would open the update
folder. This turned out to be the windows documents folder with
nothing related to TomTom in it. It has worked on this computer
before, so I uninstalled and reinstalled, even using
windows/setting/apps to do the uninstall.
So, it appears to install and then start up. It gets to showing the
outskirts of the window and then just sits there. Right clicking in
the taskbar on the program trying to open gives three options.
TemMDC, Pin to taksbar, and close window.
I tried excluding the folder in windows defender and also the process
listed in the starting shortcut. Which brings a possibly related
question. The only way I can get to the program is through this
shortcut that gets created at install. There is nothing listed under
the start menu. Seems odd to me. Any ideas on how to get past this
and get it working again?
https://mydrive.tomtom.com/
That's a web site. You don't need to update your web browser to get
something new at their web site. I didn't bother playing with it, but
noticed there is a Login to get to your account. Can you login okay?
Yes, that's where you go to download MyDrive Connect. That is the
program I had installed and used in the past to update the GPS device
via the computer instead of wireless. Today the program said it had to
be updated before you could use it. That's where I'm stuck.
I just tried the program on my other computer in the house and it too
needed to be updated before use. I let it do so and it works just fine
after being updated. Something got screwed up on the install on this
computer. Both are windows 10 systems.
One thing I recall that happened on this machine and not the one that
works was a box displaying progress on something I think it said was
visual basic related. It happened fast, and I'm not sure, but I think
it was visual basic 6. I'll try to see if I can work on reinstalling
that separately on the chance that got screwed up.
Uninstalling and reinstalling MyDrive Connect hasn't shown that same VB6
stuff since the first time I tried today, and is getting me nowhere.
---snip---
Ah, you asked in a Windows 10 newsgroup, but there is a TomTom MyDrive
app for Android or iOS.
---snip---
I do have their app on my Iphone, it works just as intended. I just
don't use it for doing the big updates on the device, or any updates for
that matter. It is fine for getting a quick route to the GPS device,
but that's about all I use it for.
For example, you said only the shortcut works to load the TomTom MyDrive >>> app, but it's not listed in the Start menu. Well, if you were running
Virtualbox
Not running a virtual box. And the computer it does work on does have a
listing for TomTom and I can run it from there using the start menu. It
is odd that even when it did work before, I never had an entry for it in
the start menu programs list.
---snip---
There is no download link for their MyDrive *Connect* program.
Apparently you have to log into an account with them before you can get
that program.
That is correct. I use this often and sign in regularly as I plot
routes to take on the motorcycle. Like I say, it worked until today and
the update attempt.
I've never used TomTom, because I thought you had to subscribe (pay) to
use their services. If so, is your TomTom account still active?
You are correct I think that you do have to pay for their services if
you use your phone as the device. I think they give a trial, and then
you have to pay. I have no need to use my phone as I have purchased
their devices for both my 4 and 2 wheel rides. Once you have the
device, you use their site for additional stuff like route planning,
favorites, voices, etc. That's all free.
Did you yet contact their technical support to get help on installing
whatever it is you installed on your Windows 10 computer?
https://help.tomtom.com/hc/en-us/articles/360015568919/
I've not contacted them on my problem, but have done a bit of searching.
Nothing much has come of it so far.
I guess initially I thought a few of the clues I had might get one of
our local gurus an idea of what has happened. I really have not
provided much helpful information, mostly because I don't have any.
This win 10 system works, the program did work before today, and now it
just don't. I'll look at the VB6 thing and see if that might be the
culprit. Please don't spend any more time on this. I just don't really
have enough information to be helpful. But thanks for trying anyway.
sticks
You sure it wasn't something about VC++ libraries? Some programs will install, if missing, the version of VC++ that they want to use. Having
a newer version of VC++ won't work, because the programs expects
behavior and functions available in an older version not available in a
newer version. Some programs that rely on VC++ don't bother to install
it. They assume the version they call has already been installed.
As part of my initial setup of Windows, I install several versions of
VC++, which are:
VC++ Redistributables 2005 SP1
VC++ Redistributables 2008
VC++ Redistributables 2010 SP1
VC++ Redistributables 2013
VC++ Redistributables 2015-2017-2019
VC++ Redistributables 2022
See:
https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
I downloaded these to archive with all my other downloads, because I
have run into a problem that a problem that bundles a VC++ lib fails to recognize the version they want is already installed, and they step on
the existing install to corrupt it, especially if the installer hangs or crashes.
It's been a couple decades since I ran anything that needed the VB redistributables (libs). The last I remember of having to get a VB lib
was for some video game, and that was over 20 years ago. I never
bothered to download to keep the old VB lib packages since I haven't had
an issue with VB for decades. Back then they weren't called VB distributables, but VB runtimes. I don't think the MyDrive Connect
program is anywhere that old. VB6 is included in Win10 and 11; however,
VB6 runtimes are 32-bit only, so all its components must be hosted in
32-bit application processes. You noted using Windows 10, but not its bitwidth (32- or 64-bit). For Win10 x64, open Task Manager, open the
Details tab, right-click on a header row, Select columns, and add the Platform column. Then you can see if an process is running as native
64-bit, or as 32-bit encapsulated within the WOW64 compatibility layer.
WOW32 allowed 16-bit programs to run on 32-bit Windows, and WOW64 allows 32-bit programs to run on 64-bit Windows.
https://en.wikipedia.org/wiki/Windows_on_Windows https://learn.microsoft.com/en-us/previous-versions/visualstudio/visual-basic-6/visual-basic-6-support-policy
When installing the MyDrive Connect program, are you letting the
installer decide where to install, or are you picking the folder?
32-bit programs get installed under C:\Program Files (x86), while 64-bit programs install under C:\Program Files. Or, if you pick the install
folder, you could create your own, like C:\Programs, to install the
program in a subfolder under there.
Under "Windows Features", VB is not listed as a component you can remove
or add, so you can't go there to remove and then replace the VB
component(s). Possibly it is an optional component to select during a
custom install of Windows.
https://helpdesk.atril.com/hc/en-us/articles/205537331-How-to-re-install-the-Visual-Basic-6-Runtime
If push comes to shove, you might have to install Visual Studio to get
the VB runtime(s). There is a Community edition that is free; see:
https://visualstudio.microsoft.com/vs/community/
If you have to install VS, do a custom install to be sure the VB
runtime(s) are included in the installation.
I'd first contact TomTom's tech support to see what they say.
Sorry if I am not explaining this properly. I do not have a wirelessNew maps, forSo what is this garage computer? Does it use the wired connection?
example. It will connect to my wireless connection to do updates.
Problem is this is a motorcycle GPS and out in my garage.
access point in the garage. I have a Cat6 cable hard wired to my garage
Paul <nospam@needed.invalid> wrote:
On 8/4/2023 12:40 AM, VanguardLH wrote:
sticks <wolverine01@charter.net> wrote:
On 8/3/2023 9:33 PM, VanguardLH wrote:
sticks <wolverine01@charter.net> wrote:Yes, that's where you go to download MyDrive Connect. That is the
For some reason, I cannot get this to update or install. I have used >>>>>> this before to update using the computers internet connection instead >>>>>> of wireless. Today, it said there was a mandatory update. Tried to >>>>>> do it and it said it was unable to complete and would open the update >>>>>> folder. This turned out to be the windows documents folder with
nothing related to TomTom in it. It has worked on this computer
before, so I uninstalled and reinstalled, even using
windows/setting/apps to do the uninstall.
So, it appears to install and then start up. It gets to showing the >>>>>> outskirts of the window and then just sits there. Right clicking in >>>>>> the taskbar on the program trying to open gives three options.
TemMDC, Pin to taksbar, and close window.
I tried excluding the folder in windows defender and also the process >>>>>> listed in the starting shortcut. Which brings a possibly related
question. The only way I can get to the program is through this
shortcut that gets created at install. There is nothing listed under >>>>>> the start menu. Seems odd to me. Any ideas on how to get past this >>>>>> and get it working again?
https://mydrive.tomtom.com/
That's a web site. You don't need to update your web browser to get >>>>> something new at their web site. I didn't bother playing with it, but >>>>> noticed there is a Login to get to your account. Can you login okay? >>>>
program I had installed and used in the past to update the GPS device
via the computer instead of wireless. Today the program said it had to >>>> be updated before you could use it. That's where I'm stuck.
I just tried the program on my other computer in the house and it too
needed to be updated before use. I let it do so and it works just fine >>>> after being updated. Something got screwed up on the install on this
computer. Both are windows 10 systems.
One thing I recall that happened on this machine and not the one that
works was a box displaying progress on something I think it said was
visual basic related. It happened fast, and I'm not sure, but I think >>>> it was visual basic 6. I'll try to see if I can work on reinstalling
that separately on the chance that got screwed up.
Uninstalling and reinstalling MyDrive Connect hasn't shown that same VB6 >>>> stuff since the first time I tried today, and is getting me nowhere.
---snip---
Ah, you asked in a Windows 10 newsgroup, but there is a TomTom MyDrive >>>>> app for Android or iOS.
---snip---
I do have their app on my Iphone, it works just as intended. I just
don't use it for doing the big updates on the device, or any updates for >>>> that matter. It is fine for getting a quick route to the GPS device,
but that's about all I use it for.
For example, you said only the shortcut works to load the TomTom MyDrive >>>>> app, but it's not listed in the Start menu. Well, if you were running >>>>> Virtualbox
Not running a virtual box. And the computer it does work on does have a >>>> listing for TomTom and I can run it from there using the start menu. It >>>> is odd that even when it did work before, I never had an entry for it in >>>> the start menu programs list.
---snip---
There is no download link for their MyDrive *Connect* program.
Apparently you have to log into an account with them before you can get >>>>> that program.
That is correct. I use this often and sign in regularly as I plot
routes to take on the motorcycle. Like I say, it worked until today and >>>> the update attempt.
I've never used TomTom, because I thought you had to subscribe (pay) to >>>>> use their services. If so, is your TomTom account still active?
You are correct I think that you do have to pay for their services if
you use your phone as the device. I think they give a trial, and then >>>> you have to pay. I have no need to use my phone as I have purchased
their devices for both my 4 and 2 wheel rides. Once you have the
device, you use their site for additional stuff like route planning,
favorites, voices, etc. That's all free.
Did you yet contact their technical support to get help on installing >>>>> whatever it is you installed on your Windows 10 computer?
https://help.tomtom.com/hc/en-us/articles/360015568919/
I've not contacted them on my problem, but have done a bit of searching. >>>> Nothing much has come of it so far.
I guess initially I thought a few of the clues I had might get one of
our local gurus an idea of what has happened. I really have not
provided much helpful information, mostly because I don't have any.
This win 10 system works, the program did work before today, and now it >>>> just don't. I'll look at the VB6 thing and see if that might be the
culprit. Please don't spend any more time on this. I just don't really >>>> have enough information to be helpful. But thanks for trying anyway.
sticks
You sure it wasn't something about VC++ libraries? Some programs will
install, if missing, the version of VC++ that they want to use. Having
a newer version of VC++ won't work, because the programs expects
behavior and functions available in an older version not available in a
newer version. Some programs that rely on VC++ don't bother to install
it. They assume the version they call has already been installed.
As part of my initial setup of Windows, I install several versions of
VC++, which are:
VC++ Redistributables 2005 SP1
VC++ Redistributables 2008
VC++ Redistributables 2010 SP1
VC++ Redistributables 2013
VC++ Redistributables 2015-2017-2019
VC++ Redistributables 2022
See:
https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
I downloaded these to archive with all my other downloads, because I
have run into a problem that a problem that bundles a VC++ lib fails to
recognize the version they want is already installed, and they step on
the existing install to corrupt it, especially if the installer hangs or >>> crashes.
It's been a couple decades since I ran anything that needed the VB
redistributables (libs). The last I remember of having to get a VB lib
was for some video game, and that was over 20 years ago. I never
bothered to download to keep the old VB lib packages since I haven't had >>> an issue with VB for decades. Back then they weren't called VB
distributables, but VB runtimes. I don't think the MyDrive Connect
program is anywhere that old. VB6 is included in Win10 and 11; however, >>> VB6 runtimes are 32-bit only, so all its components must be hosted in
32-bit application processes. You noted using Windows 10, but not its
bitwidth (32- or 64-bit). For Win10 x64, open Task Manager, open the
Details tab, right-click on a header row, Select columns, and add the
Platform column. Then you can see if an process is running as native
64-bit, or as 32-bit encapsulated within the WOW64 compatibility layer.
WOW32 allowed 16-bit programs to run on 32-bit Windows, and WOW64 allows >>> 32-bit programs to run on 64-bit Windows.
https://en.wikipedia.org/wiki/Windows_on_Windows
https://learn.microsoft.com/en-us/previous-versions/visualstudio/visual-basic-6/visual-basic-6-support-policy
When installing the MyDrive Connect program, are you letting the
installer decide where to install, or are you picking the folder?
32-bit programs get installed under C:\Program Files (x86), while 64-bit >>> programs install under C:\Program Files. Or, if you pick the install
folder, you could create your own, like C:\Programs, to install the
program in a subfolder under there.
Under "Windows Features", VB is not listed as a component you can remove >>> or add, so you can't go there to remove and then replace the VB
component(s). Possibly it is an optional component to select during a
custom install of Windows.
https://helpdesk.atril.com/hc/en-us/articles/205537331-How-to-re-install-the-Visual-Basic-6-Runtime
If push comes to shove, you might have to install Visual Studio to get
the VB runtime(s). There is a Community edition that is free; see:
https://visualstudio.microsoft.com/vs/community/
If you have to install VS, do a custom install to be sure the VB
runtime(s) are included in the installation.
I'd first contact TomTom's tech support to see what they say.
https://help.tomtom.com/hc/en-ca/articles/360013959499-Installing-MyDrive-Connect
That article speaks of using Internet Explorer. Microsoft took their
time gradually yanking away IE, but that the TomTom article mentions
using IE dates that article as ancient. But then the QT5 files for
QuickTime v5 released in April 2001 were replaced by Quicktime 6 back in
July 2002. While products take a while to switch to a later version of
a media library, over 10 years is way too long for any current product
to be using QT5.
<snipped>
# There is a link on the page for a download.
https://cdn.sa.services.tomtom.com/static/sa/Windows/InstallTomTomMyDriveConnect.exe
Name: InstallTomTomMyDriveConnect.exe
Size: 72,345,312 bytes (68 MiB)
SHA256: DC8973AF9D96F7DD913E0D92606AE6F0724B41C58C73B360CC7DC0E0EB66A460 <=== can use in virustotal.com "search"
*******
tree /F
Folder PATH listing for volume RAMDrive
Volume serial number is DA56-EBFC
D:.
│ d3dcompiler_47.dll
│ DeviceController.dll
│ DeviceDetection.dll
│ DeviceNavEthernetCore.dll
│ DeviceNavManager.dll
│ e2fsck.exe
│ ext2fs.dll <=== good file system choice for "no license fees" >> │ libcrypto-1_1.dll
│ libEGL.dll
│ libGLESv2.dll
│ libssl-1_1.dll
│ MDCDLLChecker.exe
│ MDCLauncher.exe
│ opengl32sw.dll
│ qt.conf
│ Qt5Core.dll <=== QT5 multi-platform engine (different engine, for each supported platform)
│ Qt5Gui.dll <=== This is the Windows DLL set for QT5.
│ Qt5Multimedia.dll
│ Qt5MultimediaWidgets.dll
│ Qt5Network.dll
│ Qt5Positioning.dll
│ Qt5PrintSupport.dll
│ Qt5Qml.dll
│ Qt5QmlModels.dll
│ Qt5Quick.dll
│ Qt5QuickWidgets.dll
│ Qt5Sensors.dll
│ Qt5Sql.dll
│ Qt5Svg.dll
│ Qt5WebChannel.dll
│ Qt5WebEngineCore.dll
│ Qt5WebEngineWidgets.dll
│ Qt5WebSockets.dll
│ Qt5Widgets.dll
│ Qt5Xml.dll
│ Qt5XmlPatterns.dll
│ qtdiag.bat
│ qtdiag.exe
│ QtWebEngineProcess.exe
:
:
I thought QuickTime died a long time ago. Must've been back when I
played some old video games for when I had to have it.
https://support.apple.com/downloads/quicktime
https://en.wikipedia.org/wiki/QuickTime
"QuickTime is a discontinued extensible multimedia architecture created
by Apple, ... and was available for download on Windows until 2016."
https://moviemaker.minitool.com/moviemaker/quicktime-alternative.html
"Apple has released QuickTime version for Windows, but in 2016 it discontinued support for the Windows version of QuickTime. And in 2018,
Apple discontinued support for the QuickTime 7 on macOS."
With references to Internet Explorer, and using QuickTime5, I have to
wonder if the TomTom MyDrive Connect is an old program that TomTom
dropped, but neglected to delete their old web help page and downloads.
What's the datestamps on the files inside that .exe file? With what did
you extract the files from the .exe installer file?
From what I've found online, the latest version of TomTom MyDrive
Connect is 4.2.10.4148, and was released back on Oct 5, 2020. That's
over 2 years ago while QT5 got dropped over 20 years ago.
On 8/4/2023 12:40 AM, VanguardLH wrote:
sticks <wolverine01@charter.net> wrote:
On 8/3/2023 9:33 PM, VanguardLH wrote:
sticks <wolverine01@charter.net> wrote:
For some reason, I cannot get this to update or install. I have used >>>>> this before to update using the computers internet connection instead >>>>> of wireless. Today, it said there was a mandatory update. Tried to >>>>> do it and it said it was unable to complete and would open the update >>>>> folder. This turned out to be the windows documents folder with
nothing related to TomTom in it. It has worked on this computer
before, so I uninstalled and reinstalled, even using
windows/setting/apps to do the uninstall.
So, it appears to install and then start up. It gets to showing the >>>>> outskirts of the window and then just sits there. Right clicking in >>>>> the taskbar on the program trying to open gives three options.
TemMDC, Pin to taksbar, and close window.
I tried excluding the folder in windows defender and also the process >>>>> listed in the starting shortcut. Which brings a possibly related
question. The only way I can get to the program is through this
shortcut that gets created at install. There is nothing listed under >>>>> the start menu. Seems odd to me. Any ideas on how to get past this >>>>> and get it working again?
https://mydrive.tomtom.com/
That's a web site. You don't need to update your web browser to get
something new at their web site. I didn't bother playing with it, but >>>> noticed there is a Login to get to your account. Can you login okay?
Yes, that's where you go to download MyDrive Connect. That is the
program I had installed and used in the past to update the GPS device
via the computer instead of wireless. Today the program said it had to
be updated before you could use it. That's where I'm stuck.
I just tried the program on my other computer in the house and it too
needed to be updated before use. I let it do so and it works just fine
after being updated. Something got screwed up on the install on this
computer. Both are windows 10 systems.
One thing I recall that happened on this machine and not the one that
works was a box displaying progress on something I think it said was
visual basic related. It happened fast, and I'm not sure, but I think
it was visual basic 6. I'll try to see if I can work on reinstalling
that separately on the chance that got screwed up.
Uninstalling and reinstalling MyDrive Connect hasn't shown that same VB6 >>> stuff since the first time I tried today, and is getting me nowhere.
---snip---
Ah, you asked in a Windows 10 newsgroup, but there is a TomTom MyDrive >>>> app for Android or iOS.
---snip---
I do have their app on my Iphone, it works just as intended. I just
don't use it for doing the big updates on the device, or any updates for >>> that matter. It is fine for getting a quick route to the GPS device,
but that's about all I use it for.
For example, you said only the shortcut works to load the TomTom MyDrive >>>> app, but it's not listed in the Start menu. Well, if you were running >>>> Virtualbox
Not running a virtual box. And the computer it does work on does have a >>> listing for TomTom and I can run it from there using the start menu. It >>> is odd that even when it did work before, I never had an entry for it in >>> the start menu programs list.
---snip---
There is no download link for their MyDrive *Connect* program.
Apparently you have to log into an account with them before you can get >>>> that program.
That is correct. I use this often and sign in regularly as I plot
routes to take on the motorcycle. Like I say, it worked until today and >>> the update attempt.
I've never used TomTom, because I thought you had to subscribe (pay) to >>>> use their services. If so, is your TomTom account still active?
You are correct I think that you do have to pay for their services if
you use your phone as the device. I think they give a trial, and then
you have to pay. I have no need to use my phone as I have purchased
their devices for both my 4 and 2 wheel rides. Once you have the
device, you use their site for additional stuff like route planning,
favorites, voices, etc. That's all free.
Did you yet contact their technical support to get help on installing
whatever it is you installed on your Windows 10 computer?
https://help.tomtom.com/hc/en-us/articles/360015568919/
I've not contacted them on my problem, but have done a bit of searching. >>> Nothing much has come of it so far.
I guess initially I thought a few of the clues I had might get one of
our local gurus an idea of what has happened. I really have not
provided much helpful information, mostly because I don't have any.
This win 10 system works, the program did work before today, and now it
just don't. I'll look at the VB6 thing and see if that might be the
culprit. Please don't spend any more time on this. I just don't really >>> have enough information to be helpful. But thanks for trying anyway.
sticks
You sure it wasn't something about VC++ libraries? Some programs will
install, if missing, the version of VC++ that they want to use. Having
a newer version of VC++ won't work, because the programs expects
behavior and functions available in an older version not available in a
newer version. Some programs that rely on VC++ don't bother to install
it. They assume the version they call has already been installed.
As part of my initial setup of Windows, I install several versions of
VC++, which are:
VC++ Redistributables 2005 SP1
VC++ Redistributables 2008
VC++ Redistributables 2010 SP1
VC++ Redistributables 2013
VC++ Redistributables 2015-2017-2019
VC++ Redistributables 2022
See:
https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
I downloaded these to archive with all my other downloads, because I
have run into a problem that a problem that bundles a VC++ lib fails to
recognize the version they want is already installed, and they step on
the existing install to corrupt it, especially if the installer hangs or
crashes.
It's been a couple decades since I ran anything that needed the VB
redistributables (libs). The last I remember of having to get a VB lib
was for some video game, and that was over 20 years ago. I never
bothered to download to keep the old VB lib packages since I haven't had
an issue with VB for decades. Back then they weren't called VB
distributables, but VB runtimes. I don't think the MyDrive Connect
program is anywhere that old. VB6 is included in Win10 and 11; however,
VB6 runtimes are 32-bit only, so all its components must be hosted in
32-bit application processes. You noted using Windows 10, but not its
bitwidth (32- or 64-bit). For Win10 x64, open Task Manager, open the
Details tab, right-click on a header row, Select columns, and add the
Platform column. Then you can see if an process is running as native
64-bit, or as 32-bit encapsulated within the WOW64 compatibility layer.
WOW32 allowed 16-bit programs to run on 32-bit Windows, and WOW64 allows
32-bit programs to run on 64-bit Windows.
https://en.wikipedia.org/wiki/Windows_on_Windows
https://learn.microsoft.com/en-us/previous-versions/visualstudio/visual-basic-6/visual-basic-6-support-policy
When installing the MyDrive Connect program, are you letting the
installer decide where to install, or are you picking the folder?
32-bit programs get installed under C:\Program Files (x86), while 64-bit
programs install under C:\Program Files. Or, if you pick the install
folder, you could create your own, like C:\Programs, to install the
program in a subfolder under there.
Under "Windows Features", VB is not listed as a component you can remove
or add, so you can't go there to remove and then replace the VB
component(s). Possibly it is an optional component to select during a
custom install of Windows.
https://helpdesk.atril.com/hc/en-us/articles/205537331-How-to-re-install-the-Visual-Basic-6-Runtime
If push comes to shove, you might have to install Visual Studio to get
the VB runtime(s). There is a Community edition that is free; see:
https://visualstudio.microsoft.com/vs/community/
If you have to install VS, do a custom install to be sure the VB
runtime(s) are included in the installation.
I'd first contact TomTom's tech support to see what they say.
https://help.tomtom.com/hc/en-ca/articles/360013959499-Installing-MyDrive-Connect
# There is a link on the page for a download.<snipped>
https://cdn.sa.services.tomtom.com/static/sa/Windows/InstallTomTomMyDriveConnect.exe
Name: InstallTomTomMyDriveConnect.exe
Size: 72,345,312 bytes (68 MiB)
SHA256: DC8973AF9D96F7DD913E0D92606AE6F0724B41C58C73B360CC7DC0E0EB66A460 <=== can use in virustotal.com "search"
*******
tree /F
Folder PATH listing for volume RAMDrive
Volume serial number is DA56-EBFC
D:.
│ d3dcompiler_47.dll
│ DeviceController.dll
│ DeviceDetection.dll
│ DeviceNavEthernetCore.dll
│ DeviceNavManager.dll
│ e2fsck.exe
│ ext2fs.dll <=== good file system choice for "no license fees" │ libcrypto-1_1.dll
│ libEGL.dll
│ libGLESv2.dll
│ libssl-1_1.dll
│ MDCDLLChecker.exe
│ MDCLauncher.exe
│ opengl32sw.dll
│ qt.conf
│ Qt5Core.dll <=== QT5 multi-platform engine (different engine, for each supported platform)
│ Qt5Gui.dll <=== This is the Windows DLL set for QT5.
│ Qt5Multimedia.dll
│ Qt5MultimediaWidgets.dll
│ Qt5Network.dll
│ Qt5Positioning.dll
│ Qt5PrintSupport.dll
│ Qt5Qml.dll
│ Qt5QmlModels.dll
│ Qt5Quick.dll
│ Qt5QuickWidgets.dll
│ Qt5Sensors.dll
│ Qt5Sql.dll
│ Qt5Svg.dll
│ Qt5WebChannel.dll
│ Qt5WebEngineCore.dll
│ Qt5WebEngineWidgets.dll
│ Qt5WebSockets.dll
│ Qt5Widgets.dll
│ Qt5Xml.dll
│ Qt5XmlPatterns.dll
│ qtdiag.bat
│ qtdiag.exe
│ QtWebEngineProcess.exe
:
:
VanguardLH wrote:
I thought QuickTime died a long time ago.
Qt5 is not QuickTime.
https://en.wikipedia.org/wiki/Qt_%28software%29
Paul <nospam@needed.invalid> wrote:
VanguardLH wrote:
I thought QuickTime died a long time ago.
Qt5 is not QuickTime.
https://en.wikipedia.org/wiki/Qt_%28software%29
Ah, my bad. Like seeing "KISS" and mistaking it for the band instead of
the acronym.
https://doc.qt.io/qt-6/windows-deployment.html
"For Windows desktop applications, the required runtime files for the compiler are also copied to the deployable folder by default (unless the option --no-compiler-runtime is specified)."
So, we might be back to having to [re]install [stepping atop the
existing installs of] the C++ runtimes if TomTom didn't include them, or corrupted them. I didn't bother to check which C++ runtime versions are needed for which version of QT for what the app calls. I'd probably
just reinstall all the runtimes to make sure they're complete and
correct from the MS installers for them.
From what I've found online, the latest version of TomTom MyDrive
Connect is 4.2.10.4148, and was released back on Oct 5, 2020. That's
over 2 years ago while QT5 got dropped over 20 years ago.
On 8/4/2023 12:40 AM, VanguardLH wrote:
sticks <wolverine01@charter.net> wrote:
On 8/3/2023 9:33 PM, VanguardLH wrote:
sticks <wolverine01@charter.net> wrote:
For some reason, I cannot get this to update or install. I have used >>>>> this before to update using the computers internet connection instead >>>>> of wireless. Today, it said there was a mandatory update. Tried to >>>>> do it and it said it was unable to complete and would open the update >>>>> folder. This turned out to be the windows documents folder with
nothing related to TomTom in it. It has worked on this computer
before, so I uninstalled and reinstalled, even using
windows/setting/apps to do the uninstall.
So, it appears to install and then start up. It gets to showing the >>>>> outskirts of the window and then just sits there. Right clicking in >>>>> the taskbar on the program trying to open gives three options.
TemMDC, Pin to taksbar, and close window.
I tried excluding the folder in windows defender and also the process >>>>> listed in the starting shortcut. Which brings a possibly related
question. The only way I can get to the program is through this
shortcut that gets created at install. There is nothing listed under >>>>> the start menu. Seems odd to me. Any ideas on how to get past this >>>>> and get it working again?
https://mydrive.tomtom.com/
That's a web site. You don't need to update your web browser to get
something new at their web site. I didn't bother playing with it, but >>>> noticed there is a Login to get to your account. Can you login okay?
Yes, that's where you go to download MyDrive Connect. That is the
program I had installed and used in the past to update the GPS device
via the computer instead of wireless. Today the program said it had to
be updated before you could use it. That's where I'm stuck.
I just tried the program on my other computer in the house and it too
needed to be updated before use. I let it do so and it works just fine
after being updated. Something got screwed up on the install on this
computer. Both are windows 10 systems.
One thing I recall that happened on this machine and not the one that
works was a box displaying progress on something I think it said was
visual basic related. It happened fast, and I'm not sure, but I think
it was visual basic 6. I'll try to see if I can work on reinstalling
that separately on the chance that got screwed up.
Uninstalling and reinstalling MyDrive Connect hasn't shown that same VB6 >>> stuff since the first time I tried today, and is getting me nowhere.
---snip---
Ah, you asked in a Windows 10 newsgroup, but there is a TomTom MyDrive >>>> app for Android or iOS.
---snip---
I do have their app on my Iphone, it works just as intended. I just
don't use it for doing the big updates on the device, or any updates for >>> that matter. It is fine for getting a quick route to the GPS device,
but that's about all I use it for.
For example, you said only the shortcut works to load the TomTom MyDrive >>>> app, but it's not listed in the Start menu. Well, if you were running >>>> Virtualbox
Not running a virtual box. And the computer it does work on does have a >>> listing for TomTom and I can run it from there using the start menu. It >>> is odd that even when it did work before, I never had an entry for it in >>> the start menu programs list.
---snip---
There is no download link for their MyDrive *Connect* program.
Apparently you have to log into an account with them before you can get >>>> that program.
That is correct. I use this often and sign in regularly as I plot
routes to take on the motorcycle. Like I say, it worked until today and >>> the update attempt.
I've never used TomTom, because I thought you had to subscribe (pay) to >>>> use their services. If so, is your TomTom account still active?
You are correct I think that you do have to pay for their services if
you use your phone as the device. I think they give a trial, and then
you have to pay. I have no need to use my phone as I have purchased
their devices for both my 4 and 2 wheel rides. Once you have the
device, you use their site for additional stuff like route planning,
favorites, voices, etc. That's all free.
Did you yet contact their technical support to get help on installing
whatever it is you installed on your Windows 10 computer?
https://help.tomtom.com/hc/en-us/articles/360015568919/
I've not contacted them on my problem, but have done a bit of searching. >>> Nothing much has come of it so far.
I guess initially I thought a few of the clues I had might get one of
our local gurus an idea of what has happened. I really have not
provided much helpful information, mostly because I don't have any.
This win 10 system works, the program did work before today, and now it
just don't. I'll look at the VB6 thing and see if that might be the
culprit. Please don't spend any more time on this. I just don't really >>> have enough information to be helpful. But thanks for trying anyway.
sticks
You sure it wasn't something about VC++ libraries? Some programs will
install, if missing, the version of VC++ that they want to use. Having
a newer version of VC++ won't work, because the programs expects
behavior and functions available in an older version not available in a
newer version. Some programs that rely on VC++ don't bother to install
it. They assume the version they call has already been installed.
As part of my initial setup of Windows, I install several versions of
VC++, which are:
VC++ Redistributables 2005 SP1
VC++ Redistributables 2008
VC++ Redistributables 2010 SP1
VC++ Redistributables 2013
VC++ Redistributables 2015-2017-2019
VC++ Redistributables 2022
See:
https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
I downloaded these to archive with all my other downloads, because I
have run into a problem that a problem that bundles a VC++ lib fails to
recognize the version they want is already installed, and they step on
the existing install to corrupt it, especially if the installer hangs or
crashes.
It's been a couple decades since I ran anything that needed the VB
redistributables (libs). The last I remember of having to get a VB lib
was for some video game, and that was over 20 years ago. I never
bothered to download to keep the old VB lib packages since I haven't had
an issue with VB for decades. Back then they weren't called VB
distributables, but VB runtimes. I don't think the MyDrive Connect
program is anywhere that old. VB6 is included in Win10 and 11; however,
VB6 runtimes are 32-bit only, so all its components must be hosted in
32-bit application processes. You noted using Windows 10, but not its
bitwidth (32- or 64-bit). For Win10 x64, open Task Manager, open the
Details tab, right-click on a header row, Select columns, and add the
Platform column. Then you can see if an process is running as native
64-bit, or as 32-bit encapsulated within the WOW64 compatibility layer.
WOW32 allowed 16-bit programs to run on 32-bit Windows, and WOW64 allows
32-bit programs to run on 64-bit Windows.
https://en.wikipedia.org/wiki/Windows_on_Windows
https://learn.microsoft.com/en-us/previous-versions/visualstudio/visual-basic-6/visual-basic-6-support-policy
When installing the MyDrive Connect program, are you letting the
installer decide where to install, or are you picking the folder?
32-bit programs get installed under C:\Program Files (x86), while 64-bit
programs install under C:\Program Files. Or, if you pick the install
folder, you could create your own, like C:\Programs, to install the
program in a subfolder under there.
Under "Windows Features", VB is not listed as a component you can remove
or add, so you can't go there to remove and then replace the VB
component(s). Possibly it is an optional component to select during a
custom install of Windows.
https://helpdesk.atril.com/hc/en-us/articles/205537331-How-to-re-install-the-Visual-Basic-6-Runtime
If push comes to shove, you might have to install Visual Studio to get
the VB runtime(s). There is a Community edition that is free; see:
https://visualstudio.microsoft.com/vs/community/
If you have to install VS, do a custom install to be sure the VB
runtime(s) are included in the installation.
I'd first contact TomTom's tech support to see what they say.
https://help.tomtom.com/hc/en-ca/articles/360013959499-Installing-MyDrive-Connect
# There is a link on the page for a download.
https://cdn.sa.services.tomtom.com/static/sa/Windows/InstallTomTomMyDriveConnect.exe
Name: InstallTomTomMyDriveConnect.exe
Size: 72,345,312 bytes (68 MiB)
SHA256: DC8973AF9D96F7DD913E0D92606AE6F0724B41C58C73B360CC7DC0E0EB66A460 <=== can use in virustotal.com "search"
*******
tree /F
Folder PATH listing for volume RAMDrive
Volume serial number is DA56-EBFC
D:.
│ d3dcompiler_47.dll
│ DeviceController.dll
│ DeviceDetection.dll
│ DeviceNavEthernetCore.dll
│ DeviceNavManager.dll
│ e2fsck.exe
│ ext2fs.dll <=== good file system choice for "no license fees" │ libcrypto-1_1.dll
│ libEGL.dll
│ libGLESv2.dll
│ libssl-1_1.dll
│ MDCDLLChecker.exe
│ MDCLauncher.exe
│ opengl32sw.dll
│ qt.conf
│ Qt5Core.dll <=== QT5 multi-platform engine (different engine, for each supported platform)
│ Qt5Gui.dll <=== This is the Windows DLL set for QT5.
│ Qt5Multimedia.dll
│ Qt5MultimediaWidgets.dll
│ Qt5Network.dll
│ Qt5Positioning.dll
│ Qt5PrintSupport.dll
│ Qt5Qml.dll
│ Qt5QmlModels.dll
│ Qt5Quick.dll
│ Qt5QuickWidgets.dll
│ Qt5Sensors.dll
│ Qt5Sql.dll
│ Qt5Svg.dll
│ Qt5WebChannel.dll
│ Qt5WebEngineCore.dll
│ Qt5WebEngineWidgets.dll
│ Qt5WebSockets.dll
│ Qt5Widgets.dll
│ Qt5Xml.dll
│ Qt5XmlPatterns.dll
│ qtdiag.bat
│ qtdiag.exe
│ QtWebEngineProcess.exe
│ quazip.dll
│ TomTom MyDrive Connect.exe
│ TomTomCacheCleanup.exe
│ TomTomCommonUI.dll
│ TomTomSupporterBase.dll
│ TomTomSupporterCore.dll
│ TomTomSupporterProxy.dll
│ TTFS.dll
│ UIController.dll
│ UIWebControllerCore.dll
│ Uninstall TomTom MyDrive Connect.exe
│ zlib1.dll
│
├───$PLUGINSDIR
│ fct.dll
│ KillProcDLL.dll
│ liteFirewallW.dll
│ modern-header.bmp
│ nsDialogs.dll
│ nsProcess.dll
│ StdUtils.dll
│ System.dll
│ UAC.dll
│ UserInfo.dll
│ version.dll
│
├───$TEMP
│ $1
│ VC_MergeModuleToMSI.msi
│ VC_redist.x86.exe
│
├───Driver
│ ├───INF
│ │ tomtom.inf
│ │ ttrndis.cat
│ │
│ ├───win32
│ │ DIFxAPI.dll
│ │ DriverPreInstall.exe
│ │ DriverUnInstall.exe
│ │
│ └───x64
│ DIFxAPI.dll
│ DriverPreInstall64.exe
│ DriverUnInstall64.exe
│
├───MyDriveConnectUpdater
│ │ d3dcompiler_47.dll
│ │ libEGL.dll
│ │ libGLESV2.dll
│ │ MyDriveConnectUpdater.exe
│ │ opengl32sw.dll
│ │ Qt5Core.dll
│ │ Qt5Gui.dll
│ │ Qt5Svg.dll
│ │ Qt5Widgets.dll
│ │ TomTomSupporterBase.dll
│ │
│ ├───iconengines
│ │ qsvgicon.dll
│ │
│ ├───imageformats
│ │ qgif.dll
│ │ qicns.dll
│ │ qico.dll
│ │ qjpeg.dll
│ │ qsvg.dll
│ │ qtga.dll
│ │ qtiff.dll
│ │ qwbmp.dll
│ │ qwebp.dll
│ │
│ ├───platforms
│ │ qwindows.dll
│ │
│ └───translations
│ qt_en.qm # similar files... removed from list
│
├───Plugins
│ │ DeviceNavEthernetManager.dll
│ │ DeviceNavEthernetV5Manager.dll
│ │ DeviceNavEthernetV6Manager.dll
│ │ DeviceNavInDashV3Manager.dll
│ │ UIWebkitController.dll
│ │
│ ├───bearer
│ │ qgenericbearer.dll
│ │
│ ├───iconengines
│ │ qsvgicon.dll
│ │
│ ├───imageformats
│ │ qgif.dll
│ │ qicns.dll
│ │ qico.dll
│ │ qjpeg.dll
│ │ qsvg.dll
│ │ qtga.dll
│ │ qtiff.dll
│ │ qwbmp.dll
│ │ qwebp.dll
│ │
│ └───platforms
│ qwindows.dll
│
├───Resources
│ application.ini
│ Configuration.xml
│ icudtl.dat
│ index.html
│ qtwebengine_resources.pak
│ qtwebengine_resources_100p.pak
│ qtwebengine_resources_200p.pak
│ socket-proxy.min.js
│ TT_root_sign_cert crt.dat
│
├───styles
│ qwindowsvistastyle.dll
│
├───translations
│ │ qt_en.qm # similar files... removed from list
│ │
│ └───qtwebengine_locales
│ en-GB.pak # similar files... removed from list
│
└───vcredist
VC_redist.x86.exe <=== Installing just the 32-bit version of visual studio, version info below.
Details of the vcredist installation file. It is the
multi-version, which was created for multiple versions
of Visual Studio. And would be appropriate for their
usage of Visual Studio within that rough date range.
This file should also be available from a Microsoft page,
and if it was installed, the TomTom installer should have
logic to not bother installing it a second time (or, removing
an even more modern version of the file than 2/28/2020 as shown).
Name: VC_redist.x86.exe
Size: 14,364,440 bytes (13 MiB)
SHA256: E59AE3E886BD4571A811FE31A47959AE5C40D87C583F786816C60440252CD7EC
Microsoft Visual C++ 2015-2019 Redistributable
14.24.28127.4
2/28/2020 3:18AM
English (United States)
The above Tree prepared by using 7ZIP on the EXE file, and
unpacking the EXE contents. 7ZIP most likely did this (I can't
be sure), as...
1) Spots SFX style segment in the PE32 executable.
2) Walks past it.
3) Parses the declarative material after that, its own self.
4) Now it can unpack the contents.
(Running the file, would likely have started self-extraction anyway,
which I did not test, as I'd probably use a VM for that.)
Apparently, there is a "Microsoft Visual C++ 2015-2022 Redistributable"
and I don't know the logic when both these kinds of files are present.
Or how a TomTom installer that doesn't know about that version,
would handle finding such already installed/listed in Programs&Features.
Presumably, a program would be "satisfied" if it finds the "minimum"
version of the runtime DLLs on the machine. But it's how the installer
errors out, which is the issue for the OP right now, rather than the
install finishing, but the QT5 package not being able to run.
In theory, you can place the unpacked redist DLLs in the final install folder, if you wanted. But the program is also supposed to be able to
pick something like that up, from some system folder. That's why they
run the EXE for it.
All very messy, and not something I know all the details of. I just
do like everyone else, "keep installing shit until it stops complaining" :-)
The system was more understandable... until they started using that multi-version idea. That is when I kinda lost the thread. Maybe they're
all considered to be VS14 or something, I don't know. What is important though, is for the damn installer to get past that point and finish
the rest of the installation for the OP. Some of these installers
do the VS redistributable in the middle of an install, which is...
not a good place to be doing it. If it was done at the very end, it
could fail more gracefully (the user could clean up the mess by
"installing more shit", just like the old days).
Paul
On 8/4/2023 7:39 PM, VanguardLH wrote:
Paul <nospam@needed.invalid> wrote:
VanguardLH wrote:
I thought QuickTime died a long time ago.
Qt5 is not QuickTime.
https://en.wikipedia.org/wiki/Qt_%28software%29
Ah, my bad. Like seeing "KISS" and mistaking it for the band instead of
the acronym.
https://doc.qt.io/qt-6/windows-deployment.html
"For Windows desktop applications, the required runtime files for the
compiler are also copied to the deployable folder by default (unless the
option --no-compiler-runtime is specified)."
So, we might be back to having to [re]install [stepping atop the
existing installs of] the C++ runtimes if TomTom didn't include them, or
corrupted them. I didn't bother to check which C++ runtime versions are
needed for which version of QT for what the app calls. I'd probably
just reinstall all the runtimes to make sure they're complete and
correct from the MS installers for them.
I'll try that in the morning, but I think they use the same file already mentioned that MS does.
Below from another post of yours
From what I've found online, the latest version of TomTom MyDrive
Connect is 4.2.10.4148, and was released back on Oct 5, 2020. That's
over 2 years ago while QT5 got dropped over 20 years ago.
The MyDrive version I'm installing is 5.3.6.5021
I followed advice from one of their pages that suggested removal of the program, then making sure there was nothing in either the user local or roaming directories and then restarting before reinstalling. Before I removed I did do a repair of the VCpackage by clicking on it, VC_redist.x86.exe, and doing the offered repair. I didn't remove it because I successfully installed another similar program "TomTom Home" today, and it shares the same package and I was unsure where it placed the files. "
After doing the restart and making sure nothing was left over, I went to the link you gave and downloaded the file again using save. Clicked on it in file manager and it appears to fully install. Then it starts up and this is where it seems funky.ÂThere is a box of the window showing with just the top border showing the program name on the left, MyDrive Connect, and on the far right the minimize, maximize and X for close symbols. The rest of the window is transparent and shows my desktop. I
Tomorrow I guess I'll start mailing them to see if they have any answers.
On 8/3/2023 12:30 PM, Graham J wrote:
sticks wrote:
For some reason, I cannot get this to update or install. I have used
this before to update using the computers internet connection instead
of wireless.
[snip]
Don't understand. Does the wireless mechanism in some way not use the
internet - does it come direct from the satellite?
The GPS unit works by itself just fine. It is not the GPS function, but updating the devices file that's the problem. New maps, for example. It will connect to my wireless connection to do updates. Problem is this
is a motorcycle GPS and out in my garage. It's a ways from the router
and not a great connection. I have wired my internet out to my garage
and have used this before today to update the different GPS devices I
have using the wired connection to internet. It is the program TomTom MyDrive that doesn't work, won't update, or install again on the garage computer.
I have and use a TomTom, and I don't use MyDrive, because I run Linux
most of the time.
| Sysop: | Keyop |
|---|---|
| Location: | Huddersfield, West Yorkshire, UK |
| Users: | 297 |
| Nodes: | 16 (2 / 14) |
| Uptime: | 10:47:40 |
| Calls: | 6,666 |
| Files: | 12,213 |
| Messages: | 5,336,371 |
