philo@news.novabbs.com (philo) wrote in news:
7b4b5a4bcd1f003e03b645a7fb54a308@news.novabbs.com:
I have been using AT&T broadband for many years and have
not had problems so am reluctant to change but figured no
harm in asking.
Starting a month ago, I've been getting notices frim AT&T
asking if I want to switch to a new service to my area
called AT&T Internet Air.
They claim better service at a lower price.
Just curious if anyone here uses it.
Thanks.
There's a big push in my neighborhood to bail from formerly (International Cable/Adelphia/TimeWarner, and now Spectrum (Comcast) cable internet.
For the longest time, they were the only highspeed provider right around me. FiOS only
did small initial deployments years ago, and barely any expansion passed those initial
installs (or so it seems). And, well, you know DSL...
...Spectrum was $80/month for 300/20 service, and I even had my own gear. I'd been
using their services for TV since the late 80's, and internet services when they rolled
that out around the mid-90's...oh! LOL...and even the SEGA Network in the 90's too. I
never really had any huge recurring issues, all that time, and was from three different
areas of the same municipality. My only real issue, was the cost. Other constanly bitch
about how it..."it never works", "is always slow" , "is always down", etc. Whatever. I'm
sure much of it is user error.
In the past year, three different fiber providers have 'set up shop'...with FiOS being the
biggest. Greenlight Networks and GoNetSpeed have been rolling out. FiOS was the first I had access to, and they were offering 300/300 service, for $50/month...with a 10
year price guarantee!!
So I call Spectrum, to see if they can do anything for me, and help me out on the bill. I
didn't just want to jump ship. I'd had few problems with them, and wanted to give them
a chance to perhaps retain me as a customer.
I told this woman exactly what the FiOS deal was. She comes back offernig me to up
my speeds to 500/50 "for free", and cut the price to $45/month....for one year. Then
back to regular price. She said, well $45 is less than $50 a month for 'that other one'. I
did say I told her about the price guanrantee, right? She kept on insisting that that was
the "best they can do".
My FiOS service started in February, and has worked well, so far anyway.
It will be good saving $30/month (not including their future price hikes) over the next 10
years.
According to BookFace, Spectrum is losing subs left and right in my area! ...and
offering sweater retention deals that people still aren't taking.
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