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  • Sanatander login failure

    From Graham J@21:1/5 to All on Tue Jun 6 13:12:46 2023
    Open https://www.santander.co.uk/

    Click "Log on"

    Start typing my Personal ID (actually my email address):

    graham@

    ... but I can't type the @ character.

    Keyboard is OK
    Other websites work OK

    Tried Firefox, Chrome, IE11
    Tried 2 separate computers - both run Windows 7
    Tried an Android phone using Chrome

    Same failure with Santander website on all these devices.

    Can somebody else try this please?

    TIA


    --
    Graham J

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Jim the Geordie@21:1/5 to All on Tue Jun 6 13:24:53 2023
    In article <u5n7s4$nrq5$1@dont-email.me>, nobody@nowhere.co.uk says...

    Open https://www.santander.co.uk/

    Click "Log on"

    Start typing my Personal ID (actually my email address):

    graham@

    ... but I can't type the @ character.

    Keyboard is OK
    Other websites work OK

    Tried Firefox, Chrome, IE11
    Tried 2 separate computers - both run Windows 7
    Tried an Android phone using Chrome

    Same failure with Santander website on all these devices.

    Can somebody else try this please?

    TIA

    Watch this one folks!
    Santander uses an 8 digit code and NOT a personal ID
    The link provided may not go to Santander so I'm not going to try it.

    --
    Jim the Geordie

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Graham J@21:1/5 to Graham J on Tue Jun 6 13:17:21 2023
    Graham J wrote:
    Open https://www.santander.co.uk/

    Click "Log on"

    Start typing my Personal ID  (actually my email address):

    graham@

    ... but I can't type the @ character.

    Keyboard is OK
    Other websites work OK

    Tried Firefox, Chrome, IE11
    Tried 2 separate computers - both run Windows 7
    Tried an Android phone using Chrome

    Same failure with Santander website on all these devices.

    Can somebody else try this please?

    TIA



    OP here - also triad an iPad running iOS 15.7.6

    --
    Graham J

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Andy Burns@21:1/5 to Graham J on Tue Jun 6 13:49:08 2023
    Graham J wrote:

    Open https://www.santander.co.uk/

    mine is at business.santander.co.uk

    Click "Log on"
    Start typing my Personal ID  (actually my email address):

    graham@

    ... but I can't type the @ character.

    my personal id is ten digit numeric, though it does allow me to type alphanumerics into the field, it doesn't accept @ or other punctuation

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Unsteadyken@21:1/5 to All on Tue Jun 6 14:05:27 2023
    In article <u5n7s4$nrq5$1@dont-email.me>,

    Graham J says...

    Can somebody else try this please?


    Same here on Win10. cannot type @ character into login box.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Graham J@21:1/5 to Graham J on Tue Jun 6 14:35:19 2023
    Graham J wrote:
    Open https://www.santander.co.uk/

    Click "Log on"

    Start typing my Personal ID  (actually my email address):

    graham@

    ... but I can't type the @ character.

    Keyboard is OK
    Other websites work OK

    Tried Firefox, Chrome, IE11
    Tried 2 separate computers - both run Windows 7
    Tried an Android phone using Chrome

    Same failure with Santander website on all these devices.

    Can somebody else try this please?

    OP here - total brain fade - the ID is not an email address!

    Sorry!!


    --
    Graham J

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Davidm@21:1/5 to All on Tue Jun 6 16:17:16 2023
    On Tue, 6 Jun 2023 13:12:46 +0100, Graham J <nobody@nowhere.co.uk>
    wrote:

    Open https://www.santander.co.uk/

    Click "Log on"

    Start typing my Personal ID (actually my email address):

    graham@

    ... but I can't type the @ character.

    Keyboard is OK
    Other websites work OK

    Tried Firefox, Chrome, IE11
    Tried 2 separate computers - both run Windows 7
    Tried an Android phone using Chrome

    Same failure with Santander website on all these devices.

    Can somebody else try this please?

    TIA
    and at the moment Satander says
    "We're sorry Online Banking isn't available at the moment. We're
    working to fix the problem as soon as possible."

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Andy Burns@21:1/5 to Davidm on Tue Jun 6 16:21:51 2023
    Davidm wrote:

    at the moment Satander says
    "We're sorry Online Banking isn't available at the moment. We're
    working to fix the problem as soon as possible."

    not here ...

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Graham J@21:1/5 to Paul on Tue Jun 6 17:51:13 2023
    Paul wrote:

    [snip]


    How old is your browser ?

    Remember, modern web designers do not emit error codes
    any more. They instead, create bizarre functional failures.
    A user is supposed to "guess" that their browser is
    too old for the site, based on a nonsense browser behavior.

    "We're sorry Online Banking isn't available" == "Try another browser"

    Or even:

    try another bank ...

    --
    Graham J

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Paul@21:1/5 to Davidm on Tue Jun 6 12:44:28 2023
    On 6/6/2023 11:17 AM, Davidm wrote:
    On Tue, 6 Jun 2023 13:12:46 +0100, Graham J <nobody@nowhere.co.uk>
    wrote:

    Open https://www.santander.co.uk/

    Click "Log on"

    Start typing my Personal ID (actually my email address):

    graham@

    ... but I can't type the @ character.

    Keyboard is OK
    Other websites work OK

    Tried Firefox, Chrome, IE11
    Tried 2 separate computers - both run Windows 7
    Tried an Android phone using Chrome

    Same failure with Santander website on all these devices.

    Can somebody else try this please?

    TIA
    and at the moment Satander says
    "We're sorry Online Banking isn't available at the moment. We're
    working to fix the problem as soon as possible."


    How old is your browser ?

    Remember, modern web designers do not emit error codes
    any more. They instead, create bizarre functional failures.
    A user is supposed to "guess" that their browser is
    too old for the site, based on a nonsense browser behavior.

    "We're sorry Online Banking isn't available" == "Try another browser"

    Paul

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From nospam@21:1/5 to nobody@nowhere.co.uk on Tue Jun 6 13:18:41 2023
    In article <u5no67$ptj8$1@dont-email.me>, Graham J
    <nobody@nowhere.co.uk> wrote:


    try another bank ...

    best advice.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From mechanic@21:1/5 to nospam on Wed Jun 7 11:59:59 2023
    On Tue, 06 Jun 2023 13:18:41 -0400, nospam wrote:

    In article <u5no67$ptj8$1@dont-email.me>, Graham J
    <nobody@nowhere.co.uk> wrote:


    try another bank ...

    best advice.

    But maybe not including Barclays...

    Lots of long-standing connection issues over the years. But
    reasonable at the moment...

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)