• OT: Brother HL-L2380DW or 2390DW printer

    From Stan Brown@21:1/5 to All on Mon Apr 3 13:48:14 2023
    Apologies for the off-topic post; I don't see any more suitable
    newsgroup.

    My trusty old HL-L2380DW is getting near to replacement. I see some
    new (unused) ones, but in the $350-$400 range. The current model
    seems to be HL-L2390DW, at about $190, or 2395 at about $220.

    But the 2390 and 2395 have a "Brother Refresh" toner subscription,
    which of course is a bad deal for the consumer. Two questions:

    1. Can you run a 2390 or 2395 successfully on a Brother toner
    cartridge without getting the subscription?

    2. Can you run a 2390 or 2395 successfully using third-party toner,
    or does the printer sense a non-Brother cartridge and not allow it?

    --
    Stan Brown, Tehachapi, California, USA https://BrownMath.com/
    Shikata ga nai...

    --- SoupGate-Win32 v1.05
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  • From Char Jackson@21:1/5 to the_stan_brown@fastmail.fm on Mon Apr 3 16:50:49 2023
    On Mon, 3 Apr 2023 13:48:14 -0700, Stan Brown
    <the_stan_brown@fastmail.fm> wrote:


    Apologies for the off-topic post; I don't see any more suitable
    newsgroup.

    My trusty old HL-L2380DW is getting near to replacement. I see some
    new (unused) ones, but in the $350-$400 range. The current model
    seems to be HL-L2390DW, at about $190, or 2395 at about $220.

    But the 2390 and 2395 have a "Brother Refresh" toner subscription,
    which of course is a bad deal for the consumer. Two questions:

    1. Can you run a 2390 or 2395 successfully on a Brother toner
    cartridge without getting the subscription?

    I don't know.


    2. Can you run a 2390 or 2395 successfully using third-party toner,
    or does the printer sense a non-Brother cartridge and not allow it?

    I have the Brother MFC-L3770CDW, so my experience may not apply to you
    and your printer. Every few weeks/months, my printer prompts me to
    upgrade its firmware. This will become important later in this story.

    I use 3rd party toner (EZInk toner from Amazon) and recently encountered
    a problem when I installed a new toner cartridge. With a brand new
    cartridge installed, the printer reported "No toner installed." Google suggested that the printer needed professional service, so I took it in.

    Short story, one of the firmware updates had rendered the 3rd party
    toner incompatible, so the printer was rejecting it. The service
    technician showed me how to work around the issue by accessing and
    manipulating the normally hidden service menu, while telling me that
    Brother didn't want him to do so. He also suggested that I should stop installing future firmware updates unless I had a very good reason to do
    so.

    Lastly, I talked to Support at EZInk and they said the problem is very
    easy to work around by simply removing the identification chip from a
    Brother toner cartridge of the appropriate color and installing that
    chip into the EZInk toner cartridge. Unfortunately, I had tossed the
    Brother (starter) cartridges, so I didn't have a Brother chip to use.
    Swapping the chips is easy and only takes a couple of seconds, but I
    didn't have one to swap in. Fortunately, the service menu has me back up
    and running and I've stopped upgrading the firmware.

    EZInk support also said that as soon as they are aware of new Brother
    firmware that renders their cartridges incompatible, they make
    appropriate updates to the chip on their products, so I can also work
    around the problem by purchasing a new EZInk cartridge and harvesting
    its upgraded chip in order to use the current cartridge, then migrating
    that chip to the new cartridge when the time comes.

    Maybe you'll have a similar experience, but the subscription model
    throws a wrench into things. I don't have to worry about that.

    --- SoupGate-Win32 v1.05
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  • From Boris@21:1/5 to Stan Brown on Mon Apr 3 22:35:10 2023
    Stan Brown <the_stan_brown@fastmail.fm> wrote in news:MPG.3e94db69e63da0d9900ba@news.individual.net:


    Apologies for the off-topic post; I don't see any more suitable
    newsgroup.

    My trusty old HL-L2380DW is getting near to replacement. I see some
    new (unused) ones, but in the $350-$400 range. The current model
    seems to be HL-L2390DW, at about $190, or 2395 at about $220.

    But the 2390 and 2395 have a "Brother Refresh" toner subscription,
    which of course is a bad deal for the consumer. Two questions:

    1. Can you run a 2390 or 2395 successfully on a Brother toner
    cartridge without getting the subscription?

    2. Can you run a 2390 or 2395 successfully using third-party toner,
    or does the printer sense a non-Brother cartridge and not allow it?


    I have an HL-L2370DW installed years ago. I don't remember it requiring subscription ink, but now that I look it up online, it shows it is
    'refresh subscription eligible'. If I look up the HL-L2390DW, it is also 'refresh subscription eligible'. That sort of suggests that a
    subscription is not required.

    Subscription or not, Char has a good point about non-brother toner.

    I've not applied firmware updates, but have always used Brother toner.
    Replaced drum once.

    I also have an 11 year old HL-2270DW working fine. No subscription was
    offered with this model.

    --- SoupGate-Win32 v1.05
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  • From Ken Blake@21:1/5 to the_stan_brown@fastmail.fm on Mon Apr 3 16:28:03 2023
    On Mon, 3 Apr 2023 13:48:14 -0700, Stan Brown
    <the_stan_brown@fastmail.fm> wrote:


    Apologies for the off-topic post; I don't see any more suitable
    newsgroup.

    My trusty old HL-L2380DW is getting near to replacement. I see some
    new (unused) ones, but in the $350-$400 range. The current model
    seems to be HL-L2390DW, at about $190, or 2395 at about $220.

    I have a HL-L2300D, which I've have for almost four years. I'm very
    happy with it, but unlike yours, mine isn't wireless. Being wireless
    isn't important to me, and mine is much less expensive--$120 on
    Amazon.


    But the 2390 and 2395 have a "Brother Refresh" toner subscription,
    which of course is a bad deal for the consumer. Two questions:

    1. Can you run a 2390 or 2395 successfully on a Brother toner
    cartridge without getting the subscription?

    I'm not sure, but I'd be surprised if you couldn't.


    2. Can you run a 2390 or 2395 successfully using third-party toner,


    I'm not sure, but I'd be surprised if you couldn't.

    or does the printer sense a non-Brother cartridge and not allow it?


    I'm not sure, but I'd be surprised if it did. I use nothing but
    third-party cartridges on mine.

    So, it's up to you but you might want to consider saving some money
    and buying a HL-L2300D.

    --- SoupGate-Win32 v1.05
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  • From Stan Brown@21:1/5 to Stan Brown on Mon Apr 3 17:33:37 2023
    Thanks to Char, Boris, and Ken for responding. (Others may have, but
    those haven't reached me yet.)

    Char, that firmware update story is certainly a cautionary tale! How
    do you stop the firmware from updating, since the printer uses Wifi?
    Or do you not have it connected to Wifi?

    Customer Q&A in Amazon were a mixed bag. Brother claimed, in answer
    to questions, that when the sensor says "low toner" if the quality is
    actually okay you can continue using the cartridge, but a number of
    users said that was not their experience, and some said even putting
    in a new Brother cartridge didn't make "low toner" go away.

    Ken, I really do want the Wifi, because I may be in another room
    working on my laptop and want to print something. But if giving up
    Wifi is what it takes to avoid this issue, I guess I could live
    without it, and as you say it would save money.


    On Mon, 3 Apr 2023 13:48:14 -0700, Stan Brown wrote:

    Apologies for the off-topic post; I don't see any more suitable
    newsgroup.

    My trusty old HL-L2380DW is getting near to replacement. I see some
    new (unused) ones, but in the $350-$400 range. The current model
    seems to be HL-L2390DW, at about $190, or 2395 at about $220.

    But the 2390 and 2395 have a "Brother Refresh" toner subscription,
    which of course is a bad deal for the consumer. Two questions:

    1. Can you run a 2390 or 2395 successfully on a Brother toner
    cartridge without getting the subscription?

    2. Can you run a 2390 or 2395 successfully using third-party toner,
    or does the printer sense a non-Brother cartridge and not allow it?



    --
    Stan Brown, Tehachapi, California, USA https://BrownMath.com/
    Shikata ga nai...

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Char Jackson@21:1/5 to the_stan_brown@fastmail.fm on Mon Apr 3 21:22:24 2023
    On Mon, 3 Apr 2023 17:33:37 -0700, Stan Brown
    <the_stan_brown@fastmail.fm> wrote:

    Thanks to Char, Boris, and Ken for responding. (Others may have, but
    those haven't reached me yet.)

    Char, that firmware update story is certainly a cautionary tale! How
    do you stop the firmware from updating, since the printer uses Wifi?
    Or do you not have it connected to Wifi?

    The way it happens is that the Brother software throws up a notification telling me that a firmware update is available, and it's up to me to
    click Update or to click Cancel. It never updates by itself. I know I
    should always hit Cancel, and I've asked my wife to do the same on her
    PC.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From wasbit@21:1/5 to Stan Brown on Tue Apr 4 10:06:35 2023
    On 04/04/2023 01:33, Stan Brown wrote:
    Thanks to Char, Boris, and Ken for responding. (Others may have, but
    those haven't reached me yet.)

    Char, that firmware update story is certainly a cautionary tale! How
    do you stop the firmware from updating, since the printer uses Wifi?
    Or do you not have it connected to Wifi?

    Customer Q&A in Amazon were a mixed bag. Brother claimed, in answer
    to questions, that when the sensor says "low toner" if the quality is actually okay you can continue using the cartridge, but a number of
    users said that was not their experience, and some said even putting
    in a new Brother cartridge didn't make "low toner" go away.

    Ken, I really do want the Wifi, because I may be in another room
    working on my laptop and want to print something. But if giving up
    Wifi is what it takes to avoid this issue, I guess I could live
    without it, and as you say it would save money.


    On Mon, 3 Apr 2023 13:48:14 -0700, Stan Brown wrote:

    Apologies for the off-topic post; I don't see any more suitable
    newsgroup.

    My trusty old HL-L2380DW is getting near to replacement. I see some
    new (unused) ones, but in the $350-$400 range. The current model
    seems to be HL-L2390DW, at about $190, or 2395 at about $220.

    But the 2390 and 2395 have a "Brother Refresh" toner subscription,
    which of course is a bad deal for the consumer. Two questions:

    1. Can you run a 2390 or 2395 successfully on a Brother toner
    cartridge without getting the subscription?

    2. Can you run a 2390 or 2395 successfully using third-party toner,
    or does the printer sense a non-Brother cartridge and not allow it?



    I believe that the HL-L2395 (but not the 2390) has an ethernet port.
    If you connect the printer to your router using ethernet every device on
    your local network should then be able to see & use it.
    If you can give the printer a static IP address rather than letting it
    be assigned by the router, even better.

    Regards
    wasbit

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Stan Brown@21:1/5 to wasbit on Tue Apr 4 06:38:59 2023
    On Tue, 4 Apr 2023 10:06:35 +0100, wasbit wrote:
    I believe that the HL-L2395 (but not the 2390) has an ethernet port.
    If you connect the printer to your router using ethernet every device on
    your local network should then be able to see & use it.
    If you can give the printer a static IP address rather than letting it
    be assigned by the router, even better.

    It does, according to the specs, and your suggestion is a reasonable
    one.

    But the router is in the dining room, at one end of the house (I had
    no choice about that) and the office is at the other end of the
    house. I'd really rather not have a printer in the dining room.



    --
    Stan Brown, Tehachapi, California, USA https://BrownMath.com/
    Shikata ga nai...

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From =?UTF-8?B?Li4ud8Khw7HCp8KxwqTDsSA=?@21:1/5 to Stan Brown on Tue Apr 4 08:47:38 2023
    Stan Brown wrote on 4/4/2023 6:38 AM:
    On Tue, 4 Apr 2023 10:06:35 +0100, wasbit wrote:
    I believe that the HL-L2395 (but not the 2390) has an ethernet port.
    If you connect the printer to your router using ethernet every device on
    your local network should then be able to see & use it.
    If you can give the printer a static IP address rather than letting it
    be assigned by the router, even better.

    It does, according to the specs, and your suggestion is a reasonable
    one.

    But the router is in the dining room, at one end of the house (I had
    no choice about that) and the office is at the other end of the
    house. I'd really rather not have a printer in the dining room.




    You might also be able to connect the printer to the router via wifi,
    assign the printer its own unique address. All devices that connect lan
    or wifi to the router should be able to print to it.

    Some users use wifi direct to the printer, others don't only using the printer's wifi to connect to the router(print through the router/router
    wifi to printer) to the printer rather than direct from a device to
    printer wifi.
    - i.e.If wifi direct is present in the printer settings, disable the 'Wireless direct' feature, the wifi capability still intact(but not
    direct) for printing from any device connected to the router(to the printer)
    Note: When setting up this method, it may or may not prompt to install
    the driver. If supported by Windows the driver install may occur
    automatically without the need to insert media or use an install file





    --
    ...w¡ñ§±¤ñ

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Ken Blake@21:1/5 to the_stan_brown@fastmail.fm on Tue Apr 4 10:33:30 2023
    On Mon, 3 Apr 2023 17:33:37 -0700, Stan Brown
    <the_stan_brown@fastmail.fm> wrote:

    Thanks to Char, Boris, and Ken for responding. (Others may have, but
    those haven't reached me yet.)

    Char, that firmware update story is certainly a cautionary tale! How
    do you stop the firmware from updating, since the printer uses Wifi?
    Or do you not have it connected to Wifi?

    Customer Q&A in Amazon were a mixed bag. Brother claimed, in answer
    to questions, that when the sensor says "low toner" if the quality is >actually okay you can continue using the cartridge, but a number of
    users said that was not their experience, and some said even putting
    in a new Brother cartridge didn't make "low toner" go away.

    Ken, I really do want the Wifi, because I may be in another room
    working on my laptop and want to print something.

    Get a long cable. <G>

    Do you also have a desktop that could print it? Couldn't you send it
    from your laptop to your desktop and print it later?

    But OK, if wifi is that important to you, I understand.

    But if giving up
    Wifi is what it takes to avoid this issue, I guess I could live
    without it, and as you say it would save money.


    On Mon, 3 Apr 2023 13:48:14 -0700, Stan Brown wrote:

    Apologies for the off-topic post; I don't see any more suitable
    newsgroup.

    My trusty old HL-L2380DW is getting near to replacement. I see some
    new (unused) ones, but in the $350-$400 range. The current model
    seems to be HL-L2390DW, at about $190, or 2395 at about $220.

    But the 2390 and 2395 have a "Brother Refresh" toner subscription,
    which of course is a bad deal for the consumer. Two questions:

    1. Can you run a 2390 or 2395 successfully on a Brother toner
    cartridge without getting the subscription?

    2. Can you run a 2390 or 2395 successfully using third-party toner,
    or does the printer sense a non-Brother cartridge and not allow it?

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From wasbit@21:1/5 to Stan Brown on Wed Apr 5 09:51:04 2023
    On 04/04/2023 14:38, Stan Brown wrote:
    On Tue, 4 Apr 2023 10:06:35 +0100, wasbit wrote:
    I believe that the HL-L2395 (but not the 2390) has an ethernet port.
    If you connect the printer to your router using ethernet every device on
    your local network should then be able to see & use it.
    If you can give the printer a static IP address rather than letting it
    be assigned by the router, even better.

    It does, according to the specs, and your suggestion is a reasonable
    one.

    But the router is in the dining room, at one end of the house (I had
    no choice about that) and the office is at the other end of the
    house. I'd really rather not have a printer in the dining room.



    Understood.
    A Wifi connection is also available & would make printing much more
    convenient.
    One solution if the signal is too weak, is to set up the printer in the
    same room as the router then move it to its new location.
    Then use a wifi plugin booster/extender.

    --
    Regards
    wasbit

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From al@21:1/5 to Stan Brown on Wed Apr 5 07:57:36 2023
    On 4/3/2023 4:48 PM, Stan Brown wrote:

    Apologies for the off-topic post; I don't see any more suitable
    newsgroup.

    My trusty old HL-L2380DW is getting near to replacement. I see some
    new (unused) ones, but in the $350-$400 range. The current model
    seems to be HL-L2390DW, at about $190, or 2395 at about $220.

    But the 2390 and 2395 have a "Brother Refresh" toner subscription,
    which of course is a bad deal for the consumer. Two questions:

    1. Can you run a 2390 or 2395 successfully on a Brother toner
    cartridge without getting the subscription?

    2. Can you run a 2390 or 2395 successfully using third-party toner,
    or does the printer sense a non-Brother cartridge and not allow it?


    TN-730 compatible works fine https://www.aliexpress.com/w/wholesale-brother-toner-cartridge-tn730.html?catId=0&initiative_id=SB_20230405035627&SearchText=brother+toner+cartridge+tn730&spm=a2g0o.productlist.1000002.0

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Carlos E.R.@21:1/5 to Stan Brown on Wed Apr 5 20:35:03 2023
    On 2023-04-03 22:48, Stan Brown wrote:

    Apologies for the off-topic post; I don't see any more suitable
    newsgroup.

    My trusty old HL-L2380DW is getting near to replacement. I see some
    new (unused) ones, but in the $350-$400 range. The current model
    seems to be HL-L2390DW, at about $190, or 2395 at about $220.

    But the 2390 and 2395 have a "Brother Refresh" toner subscription,
    which of course is a bad deal for the consumer. Two questions:

    1. Can you run a 2390 or 2395 successfully on a Brother toner
    cartridge without getting the subscription?

    2. Can you run a 2390 or 2395 successfully using third-party toner,
    or does the printer sense a non-Brother cartridge and not allow it?

    I have a related experience, but with HP (M209dwe).

    When I searched, I could see the same model with a toner subscription
    included for a few months, and without. Funny thing, with the plan it
    was cheaper. I tried to find out if the hardware was different, but as
    far as I could see, it wasn't. Then I candidly asked a shop if when
    buying that printer they had on show (with the plan) I was obligated to
    fulfill the plan. They said "no", so I went ahead and bought it (but one
    that was refurbished, so cheaper).

    Maybe the same happens with Brother printers.




    --
    Cheers, Carlos.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Stan Brown@21:1/5 to All on Sun Apr 16 12:04:38 2023
    Thanks to all who responded to this thread.

    Instead of buying a new printer, I decided to try what some had
    advised and replace the drum on my existing HL-L2380DW
    printer/scanner. (I had never done that since buying the printer in
    early 2017, but I don't do a lot of printing.) That way I knew for
    certain that I would not have to mess about with subscriptions or
    printer complaints about third-party supplies.

    The new drum seems to have solved the most obvious printing problem,
    a horizontal smudge about 2 inches from the top, all the way across odd-numbered pages, but only when printing in duplex.

    The print quality in general is not great, but I ran a test page
    (generated within the printer) and it looked just fine. Maybe there's
    an issue with the toner cartridge, maybe it's an issue with the IPP
    driver supplied by Windows 10. I'll pursue both those avenues and
    will report anything interesting.

    --
    Stan Brown, Tehachapi, California, USA https://BrownMath.com/
    Shikata ga nai...

    --- SoupGate-Win32 v1.05
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